Last Updated: November 7, 2024
1. Introduction
This Privacy Policy outlines how OpStar, the developer of the iPap app, collects, uses, and protects your personal and sensitive data. By using iPap, you agree to the practices described in this policy. Your privacy is important to us, and we are committed to protecting your information.
2. Entity Responsible for Data Collection
The entity responsible for data collection and handling for the iPap app is:
OpStar Inc.
100 Rue de la Colonelle
Saint Jean Sur Richelieu, Quebec
Canada
Privacy Contact: ipap@opsoft.ca
3. Types of Data Collected
iPap may collect the following types of personal and sensitive user data:
– Personal Information: Name, email address, and phone number (when provided during account creation or for contacting customer support).
– Location Data: Real-time location data is used to show nearby parking spots and enable navigation features.
– Usage Data: Data on how the app is used, including feature interactions, app preferences, and search history.
– Device Data: Information about the device used, such as device model, operating system version, and unique device identifiers.
4. How We Use Your Data
The data we collect is used for the following purposes:
– To Provide and Improve Services: Your location data and usage patterns help us provide real-time parking availability, personalized recommendations, and app enhancements.
– Communication: We may use your contact information to respond to inquiries or provide updates related to your use of the app.
– Security and Fraud Prevention: Device data helps us identify and prevent unauthorized access or fraudulent activities.
– Marketing and Promotions: With your consent, we may send marketing communications or notifications regarding updates or promotions within the app.
5. Data Sharing Practices
We do not sell your personal data to third parties. However, we may share data with:
– Service Providers: We use trusted third-party service providers to help operate the app and improve our services (e.g., payment processors, analytics providers).
– Compliance with Law: We may disclose data to comply with legal obligations, court orders, or government requests.
6. Data Security Measures
We use industry-standard security measures, including encryption and secure data storage, to protect your personal and sensitive data. Access to user data is restricted to authorized personnel who need it to perform their job functions.
7. Data Retention and Deletion Policy
– Retention Period: We retain user data for as long as needed to provide our services and fulfill the purposes described in this policy. Personal data may be retained for legal, regulatory, or security reasons as required by applicable laws.
– User-Controlled Deletion: You can request the deletion of your account and associated data at any time by contacting us at ipap@opsoft.ca or through our app settings. Once the deletion request is processed, your data will be permanently removed from our servers.
8. User Rights and Choices
– Access and Update: You have the right to access and update your personal information stored within the app.
– Opt-Out of Marketing Communications: You can opt out of receiving promotional messages by following the unsubscribe instructions included in our communications.
– Location Data: You can disable location tracking in your device settings, but this may limit certain app functionalities.
9. Contact Us
For questions or concerns about this Privacy Policy or data handling practices, please contact us at:
Email: ipap@opsoft.ca